We hope you’re happy with your Cozypatio purchase, if you decide it isn’t right for you, you can return or exchange unwanted items within 28 days of purchase* under our Change of Mind policy. Please note that all refunds will be made back to the original tender type. For online or in-store purchases, where mixed payment methods have been used, we will need to process the refund in order of Gift Cards, then Credit/Debit Card and cash will be the last amount to be refunded. Where any discount code has been used for any order, the discount amount will apply equally across all products purchased in that order, unless stated otherwise when placing the order. Where any refund is given, this will be up to the amount paid for the order only and will not include any amount saved using any discount code.
Please note, items must:
- Be unused and in their original condition (including all packaging and tags intact)
- Have your Cozypatio receipt or order confirmation. Without a Cozypatio issued proof of purchase, we are unable to provide a refund or exchange under our Change of Mind policy. This does not affect your statutory consumer rights.
*There are some items that we can't return or exchange unless faulty. Read our returns policy to find out more.